Yes. You can use your regular phone line with the adapter as a secondary line and for failover in the event of a power outage.
Plug your regular phone line, the one coming out of the wall jack, into the LINE port on the side of your UniPhone adapter. You will be able to receive calls on both your regular line and your UniPhone number.
To place a call through your regular line pick up the phones receiver and dial *00. You will hear the dialtone of your regular line. Once you hang up the adapter will revert back to your UniPhone line.
In the case of a power outage the adapter will automatically switch to your regular line for emergency use.
Yes. In order to use WiFi Voice Over IP you will need a WiFi IP phone. there are several in the market and prices are becoming more affordable to utilize these devices. We will give you the necessary credentials needed to configure these devices and they can also be used at any "Hot Spot" where Wireless capabilities are free. Most Airports, Hotels, Coffee Shops, Etc offer WiFi Hot Spots.
No. At this point in time our Grandstream HT-486 Analogue Telephone Adapter (ATA) has a built in router. You can plug up to 1 extra device by following these instructions:
Note: In order to have more than one extra device configured in your network you must aquire a router. These devices have become less expensive as times goes by. Also they must provide Network Address Translation (NAT).
No. The UniPhone system works in conjunction with your router or cable modem as a separate entity, your computer does not need to be turned on.
There are three ways to access the UniPhone Voicemail System:
A) Via your UniPhone:
- Dial *8# to access your voicemail.
- Enter in the default password of 1234#
- Press 1 to listen to messages.
- Follow the Auto-Attendant's prompts.
B) From any other phone:
- Dial your UniPhone number.
- When you hear the greeting press 2.
- Enter your password followed by the # key.
C) Through the Internet:
- Login to your account at www.UniBells.com
- Click the "Manage Services" tab.
- Click "Voice Messages" this will forward you to your "Voicemail" box.
- Click "Modify" to change your settings.
This feature is fast and easy. Simply log into the UniBells web site and select the following:
- Select "Manage Numbers" located on the left panel on your screen.
- Select:
- Country (Will always default to United States)
- State
- Location
- Number
Note: All secondary numbers are an additional $4.95 per month.
Note: The secondary number will always be treated as a "Virtual Number" You may choose to route this number to Voicemail , Use it as a Fax line by routing the number to "Virtual Fax Service" or keep the routing option to "PBX/IP Centrex Service"
In order to route the primary or secondary number to a different service you must do the following:
- Select "My Profile"
- You will see a menu called "Virtual Routing Information"
- Select the service you wish to route the number to via the drop down box then click on the "Route this number to My" button.
Note: You may have up to two numbers in one account, however when making outbound calls the "Primary" number will always be displayed as the caller ID.
During new customer registration the UniPhone system provisions the E.911 information provided into an external database. Upon contacting 911 from your IP phone the call is routed based on the ANI of the caller to the appropriate (PSAP) Public Service Access Point, the person at the PSAP center will be able to route your call to the appropriate emergency service needed at the time (Police, Fire Department, Etc).
Fast Blinking Red = Downloading configuration files from the UniPhone servers.
This is a normal function upon power up the adapter
Slow Blinking Red = Not connected to the UniPhone servers.
Power cycle the device. Check that all cables are plugged in correctly and refer to our Quick-start Guide at UniPhone Adapter Installation Guide
Blinking Green = You have a voicemail waiting for you.
Dial *8# to access your voicemail. For detailed voicemail instructions download our Quick-start Guide at UniPhone Adapteor Installation Guide
Solid Green = The device is in use.
The light will remain solid green when you are on a call.
Your UniPhone service number is displayed on your account page at https://www.UniBells.com. Simply go to the web site and log into your account. |
