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Now you don't have to
lose your home phone number when you switch to UniBells!
UniBells offers you the option of keeping your phone number across
the country. When you sign up you will have the option of either
choosing a new phone number or transferring your current phone number to
UniBells.
If you choose to transfer your number you'll be asked to enter your
current number to start the process. You will then be asked to choose a
temporary number until the porting of your number is complete. Once you
complete your order you will receive an email with further instructions
to ensure that the porting of your number goes as quickly as possible.
Transferring Your
Number Can Be Seamless.
It can take between 15 and 45 days to
transfer your phone number from your
existing carrier to UniBells. Luckily the switch over from your old
to your new number can be seamless. When you receive your UniBells
phone adapter you can optionally plug your existing phone line into the LINE
port on the side of the adapter. During this time any calls to your
old number will still ring your UniBells and any outgoing calls
will be made through the UniBells network. Once the transfer is
complete your old phone number will now be coming through the UniBells
network and you can cancel your old service completely. Of course we
will notify you when your number is successfully ported over to UniBells.
What if I
have DSL?
If you have DSL
your current telephone company may require you to keep your phone number to
maintain a high-speed connection to UniBells. In this case, we
suggest either transferring your DSL service to another phone line with your
current carrier, or you can switch to Cable Internet instead of DSL. UniBells
works either way!
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When you need emergency
service you need to be connected quickly and correctly. Our number one
concern is you, so when it comes to putting you in touch with
911/emergency services you haven’t a worry. Because your safety is
important to us, UniBells's 911 Dialing service must be activated with
every calling plan. When you sign up for UniBells service you will
fill out a short form that tells us your current street address, we'll
take it from there. We use this information to route your 911 calls to
the closest PSAP (Public Safety Answering Point) so your emergency calls
be handled by professional emergency personnel.
It is important to note that if move, or use your UniBells adaptor in
a new location you login to your Self-Care Portal and update your
address. Please see our
Terms of Service for
important differences between UniBells 911 Dialing and traditional 911
or E911 services.
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Enhanced Voicemail is a service that takes messages for you when you
simply can't get to the phone. Enhanced Voicemail confidentially records
messages without the use of an answering machine. Privately check your
messages from anywhere when it’s convenient for you. With Enhanced
Voicemail, you no longer have to worry about missing a call. When calls
are not answered, messages taken by Enhanced Voicemail are stored in a
password protected mailbox that only you can access.
To access your voicemail
remotely from any touch tone phone simply
call your UniBells line from anywhere in the world, when you here
your recorded greeting press 2 followed by your four digit PIN.
Receive and listen to your messages by
email or download them from your Self-Care Portal. Now you can
check your voice messages without picking up the phone. Every time
you have a new message you will receive an email with your voicemail
attached. Then you can play your message right from your computer.
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UniBells Caller ID shows you the phone number of who is calling you
on your phone's display before you answer. If it is someone you
don't know, you can let it go. If its friends or family, pick
it up!
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With Caller ID Blocking you can choose
whether or not your Caller ID is displayed on a call by call basis.
Just press *2# from your
UniBells to activate and deactivate this feature.
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| Call Waiting alerts you to another call while on the phone. Call
Waiting is a service that allows you to put one call on hold while you
answer a second call and alternate between the two. Call Waiting lets
you get through when calling home even when the phone is in use. Likewise, you’ll know that others will be able to reach you when you’re
on the phone. Avoid the busy signal with Call Waiting.
While on the phone, a gentle tone will alert you when
receiving another call. To take the other call just click on the receiver or
flash key. You can press on the receiver or flash key repeatedly to
alternate between the two calls. If a third caller tries to reach you,
they’ll be forwarded to voicemail.
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| Automatically forward all your incoming calls to a different phone
number. Call Forwarding allows you to forward all your incoming
calls to a different phone number, such as your home office or cell
phone. Don't worry about missing a call when you're not close
to the phone or at home. You’re in control with Call
Forwarding.
You can enable or disable Call Forwarding through your
Self-Care Portal or by pressing *1*
xxx-xxx-xxxx # from your UniBells, where xxx-xxx-xxxx is the number your calls will be
forwarded to. To disable Call Forwarding press *1*#.
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| Now you can have all of your calls follow you wherever you go!
UniBells allows global roaming services for subscribers that need
to be non-conditionally reached. Whether you are at home, the office
or on your cell phone your call will find you.
The services supports up to 20 phone numbers that will be attempted
once a call is received on your UniBells. For example,
a caller calls your UniBells number, the system starts to
sequentially call all numbers in the Follow-me list. If you don't
pick up the phone on all lines, the call will be forwarded to your
Enhanced Voicemail. If you have enabled the call screening feature,
once you pick up the call you can decide to accept, or reject the
call.
Follow-me is used to achieve two main goals: global Roaming --
allowing those of us with multiple phones to receive calls while
traveling, and call screening -- allowing subscribers high level of
security to prevent callers from calling their direct phone numbers
and to successfully screen inbound calls. The Follow-me service can
be managed from your Self-Care Portal.
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Call Transfer allows you to transfer the call you are on to any other
phone number instantly.
Just press # xxx-xxx-xxxx #, Where xxx-xxx-xxxx is the number
you want to transfer the call to.
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| Call Screening is a service that lets you hear the
callers name, in their own voice, before you accept the call. Call Screening lets
you decide which calls you want to answer and which ones you want to
reject. You no longer have to regret answering
the phone with Call Screening.
To enable or disable Call Screening
press *3# from your UniBells.
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| Anonymous
Call Rejection : |
Anonymous Call Rejection rejects incoming calls
from anonymous callers. Anonymous Call Rejection is a service that
rejects incoming calls from callers who's Caller ID's are unavailable. ACR will automatically
stop all incoming calls from callers who have their number blocked.
Callers with blocked numbers will hear a message stating that the party
they are calling does not accept anonymous calls.
You can enable or disable ACR by pressing *21#
from your UniBells.
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| 3-Way
Calling (Conference) : |
3-way calling lets you connect with two other parties at the same time
so the three of you can all speak at once.
First call the first party as you normally would. Then press the
Flash Button on your touchtone phone or just click the receiver. When
you hear the dial-tone again dial the second party. When the second
party is connected press the Flash Button or click the receiver again to
connect all callers together.
Just another great FREE feature from UniBells!
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| Do Not Disturb allows you to send your calls directly to voicemail
without your phone ringing when you just want to be left alone. You
can also enable DND and forward all of your calls to another number
of your choosing.
You can enable or disable Do Not Disturb by pressing *5# from
your UniBells.
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7-Digit Dialing allows you to call any phone number within your same
area code with just seven digits, just as you would with any other
phone.
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Hear the date, time and phone number of the last person who called
you whether they left a message or not.
You can hear this information pressing *68# from your
UniBells.
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| Call Return calls back the last incoming number that called. Call
Return is a service that allows you to connect to the last incoming
local landline call without having to dial the number. Just connect
to your last caller by dialing *69.
You can activate Call Return by pressing *69# from your
UniBells.
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| *70
Call Waiting Disable : |
| When you have a call that is too important to be interrupted you can
use *70 Call Waiting Disable. When you have this feature enabled, if you
are on a call, and another one comes in, it will be sent directly to
your voicemail.
You can activate Call Waiting Disable by pressing *70# from
your UniBells.
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| Create a Black List of phone numbers who you NEVER want to make
your phone ring. Any of the callers on that list will be sent immediately to voicemail.
Create a White list of phone numbers of friends and family that will
ALWAYS get through to you even if your Do Not Disturb or Call
Waiting Disable features are active.
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